Understanding your world.
I start by talking to the people who matter — marketing leads, sales teams, customer-facing staff, and leadership. I need to understand how your marketing actually works, not how the org chart says it should.
Simultaneously, I conduct a full marketing operations audit: tech stack, workflows, channels, data flow, content strategy, competitive positioning. I review every tool in your stack, map how data moves between systems, and identify where the disconnects are.
By the end of Month 1, I have a complete picture of your marketing operation — the things that work, the things that don’t, and the things nobody realized were broken.